Mission
NORMA Portugal aims to market its products with an excellent service and in an ethical
manner, with the intention of generating added value for customers, employees and
suppliers.
Therefore, its main objectives are:
ü
Provide an after-sales service aimed at satisfying the
assistance needs of its Customers;
ü
Guarantee its customers innovative products that meet their
needs, with quality and product guarantee;
ü
Build customer loyalty through excellent service;
ü
Persistently continue to broaden the base of the markets
already conquered and act in new international markets;
ü
Minimize the impact (environmental risk) of
activities, products and services at all levels of interaction with the
environment.